STAFF
David J. Schuette
Dave began his insurance career with Frost Insurance in October 1977. He is currently the President of the agency and works from the Holgate office providing both personal and commercial insurance as well as life and health insurance. Dave and his wife Connie live in Holgate. The Schuettes have two grown children, Kelly Pedroza and Michael Schuette. Dave is an alumnus of Bowling Green State University and enjoys playing golf and watching various sporting events. He is a member of St. Peter’s Lutheran Church, Holgate. Contact Dave: dave@frostins.com
Douglas L. Bischoff
Doug has been in the insurance business since 1979 and started his career at Frost Insurance in July 1988 as an agent selling property and casualty insurance to both personal and commercial customers as well as life and health insurance. Doug works from the Napoleon office and is currently the Vice President of the agency. He is a member of the Society of Certified Insurance Counselors. Doug holds a Bachelor's degree from Bowling Green State University. He and his wife Sue reside in Napoleon and are the parents of three children, Michael, Jessica and Ben. Doug is a member of the Napoleon Rotary and the Napoleon Church of The Nazarene. His hobbies include playing tennis and golf, traveling, camping and playing the guitar. Contact Doug: doug@frostins.com
Christian C. Peper
Chris began his insurance career with Frost Insurance Agency in January 1985. He is licensed in property and casualty as well as life and health. Chris provides service for both personal and commercial lines customers. He works out of the Napoleon office and is currently serving as the Secretary for the agency. He is a member of the Society of Certified Insurance Counselors. Chris graduated from Bowling Green State University with a Bachelor’s degree. When Chris is not busy following the Ohio State Buckeye football team, he enjoys woodworking, auto mechanics and hunting. He resides in Napoleon with his wife Maureen and their four children, Greg, Jenna, Victoria and Theresa. Chris is active with the United Way of Henry County, the Napoleon Youth Football Association and is a member of Emmanuel Lutheran Church. Contact Chris: chris@frostins.com
Jeffrey S. Boulton
Jeff started his career at Frost Insurance Agency in February 1997 as an agent helping customers with their personal and commercial insurance needs. He is also licensed to provide life and health insurance. Jeff is currently serving as the Treasurer for the agency and works in the Holgate office. He completed the requirements to become a member of the Society of Certified Insurance Counselors in August 2002 and is an alumnus of Defiance College. Jeff resides in Napoleon with his wife Linda and they have three children, Blake, Jaclyn and Nicole. He enjoys spending time with family and friends, reading, trying to improve his golf game and helping coach football at Napoleon High School. Jeff and his family are active members of the Church of The Nazarene in Napoleon. Contact Jeff: jeff@frostins.com
Bernice Germann
Bernice started at the agency in 1977 and provides customer service for personal lines customers with last names P-Z alphabetically. She works at our Holgate office and holds her property and casualty license. Bernice and her husband Brad reside in rural Napoleon with their dog Barni. She enjoys gardening, the outdoors, taking walks and getting together with family and friends. Contact Bernice: bernice@frostins.com
Marlene Sonnenberg
Marlene began her career at Frost Insurance in 1984, holds her property and casualty license and is currently a customer service representative in our Napoleon office. She services our commercial insurance customers with names A-K alphabetically. Marlene and her husband Norm have two children and five grandchildren. Marlene is a member of St. Paul’s Lutheran Church, Napoleon. Contact Marlene: marlene@frostins.com
Kathy Schwab
Kathy started working at Frost Insurance in August 1984. She has been licensed since February 1989 to service and offer coverage for property and casualty insurance to customers. Currently Kathy serves as a commercial lines customer service representative in our Holgate office. When not working at the agency, she enjoys cooking, spoiling her grandchildren and has been known to make a pretty awesome apple pie. Contact Kathy: kathy@frostins.com
Anne Taylor
Anne has been with Frost Insurance since February 1989 and became licensed in property and casualty insurance that same year. Working in our Napoleon office, she currently provides customer service for personal insurance customers with last names A-I alphabetically as well as service for group health accounts. Anne and her husband John have two children, Andrew and Joe. Anne enjoys shopping, reading and watching her children’s events and activities. She is a member of St. Augustine Catholic Church and the Florida-Flatrock Fire Department Auxiliary. Contact Anne: anne@frostins.com
Tina Gustwiller
Tina started at Frost Insurance in March 1995 as a customer service representative. Shortly after she started she secured her license to service and offer coverage for property and casualty insurance. In addition to her CSR duties of servicing personal lines customers with last names A-E alphabetically, Tina serves as operations coordinator for the agency overseeing accounting and system administration. She works in the Holgate office. Tina received her Bachelor’s degree from the University of Findlay. Tina and her husband Lee live in rural Holgate and have four children, Brandon, Eve, Levi and Louie. She enjoys spending time with family and friends as well as shopping, following Buckeye football and being involved in her children’s various activities. Tina is an active member of St. Mary’s Catholic Church. Contact Tina: tina@frostins.com
Carrie Knapp
Carrie started with Frost Insurance in June 1998. She works in our Napoleon office and currently provides customer service for commercial insurance customers with names L-Z alphabetically. Carrie secured her license for property and casualty insurance in February 1997 and has an Associate degree from Northwest State Community College. Carrie has two children, Reese and Ava. In her free time Carrie enjoys reading, spending time with her family, shopping and cheering for the Ohio State Buckeyes. Contact Carrie: carrie@frostins.com
Jacqueline Aelker
Jackie became employed at Frost Insurance in February 2002. She secured her license shortly after to service and offer property and casualty insurance. Jackie is currently a personal lines customer service representative in our Holgate office servicing personal lines customers with last names F-O alphabetically. Jackie has an Associate Degree from Northwest State Community College. Jackie and her husband Jack are lifelong residents of New Bavaria and have two children, Ashley and Jake. She enjoys spending time with friends, following her children’s activities and rooting for the Indians and Browns. Jackie is an active member of Sacred Heart Catholic Church and its Rosary Altar Society. Contact Jackie: jackie@frostins.com
Rachel Moll
Rachel has been an agent with Frost Insurance since May 2002. She came to the agency with five years experience, providing customers with home, auto, business, life and health insurance. In 1994 Rachel earned her Bachelor's degree from The University of Toledo. She is currently working on her Certified Insurance Counselor designation. Rachel and her husband Chad have three children Jacob, Brandon, and Zachary. She is a member of St. Augustine Catholic Church, a Cub Scout Den Leader and actively involved with the PTO at West Elementary school. Rachel works in our Napoleon office. Contact Rachel: rachel@frostins.com
Joyce Rohrs
Joyce began her career at Frost Insurance in September 2002 and works in our Napoleon office. She currently provides customer service for personal insurance customers with last names J-Z alphabetically. She also services individual health insurance customers. Joyce has been licensed for property and casualty insurance since 1998. Joyce and her husband Ted have two grown children, Krista and Eric. Joyce is a member of Emanuel Lutheran Church, Napoleon. Contact Joyce: joyce@frostins.com
Michael Schuette
Mike has been with Frost Insurance Agency since March 2005. Working out of the Holgate office, he is licensed to provide recommendations for property and casualty as well as life and health insurance needs. Mike received his Bachelor’s degree in Business Administration specializing in Accounting from Bowling Green State University in 2004. Mike enjoys hanging out with family and friends, golfing, fishing, traveling and watching any type of sporting event. Contact Mike: mike@frostins.com
Kelly Pedroza
Kelly started at Frost Insurance in April 2005 and is currently the receptionist for our Napoleon office. She is licensed to service and offer property and casualty insurance. Kelly and her husband Gabe reside in Holgate with their daughter Killian and dog Cash. She attended Bowling Green State University and is a member of St. Peter’s Lutheran Church, Holgate. Contact Kelly: kelly@frostins.com